Connectivity issues at ANS/UKFast - Data Centre - Issue resolved
Hi,
We are aware of an issue causing loss of service at the ANS/UKFAST data centre.
This is also causing loss of service on some voice services.
Engineers are currently investigating.
Apologies for any inconvenience caused during this outage.
Next update: 11:30 or Sooner
Regards
M247 Support
Following engineers attending site, no further outages have been observed, and no further outages are anticipated.
Apologies again for the inconvenience caused during this outage.
If you are still experiencing issues, please contact our support team on 0161 822 2580 (opt 1, opt 1), or email us at ticket@m247.com.
Regards
M247 Support
We are beginning to see a restoration of services in both MANOC4 and MANOC6.
Engineers are still on site to ensure that there are no further issues
Further update: 14:30 or sooner
Regards
M247 Support
Our Third Party fibre provider is still investigated the outage.
Our engineers are on site performing further investigations alongside the fibre provider.
Next Update: 13:30 or sooner
Regards
M247 Support
Hi,
A case has been raised with our third service provider for the outage.
Engineer is on route to the site for further investigation.
Next Update: 12:30 or sooner
Regards
M247 Support