UK

Intermittent packet loss and call quality degredation - Issue resolved

Tue, Mar 28th 2017, 16:54

Good afternoon,

We are currently investigating an issue that is affecting some UK customers. We will post any updates as we get them.

Regards
Metronet Support

Updated Tue, Mar 28th 2017, 17:28

This issue is now resolved. We have found that the root cause was a loss of transit with one of our providers.

We are currently working through this with our provider.

Regards
Metronet Support