Burnley

Maintenance to Burnley PoP site equipment - Maintenance completed

Start: Thu, Aug 25th 2016, 07:30
End: Thu, Aug 25th 2016, 08:30

Metronet (UK) will be performing an emergency upgrade to a piece of equipment on one of our Burnley PoP sites. This will take place on Thursday 25th August between 07:30am and 08:30pm. Customers will experience a disruption to service of up to 15 minutes whilst they are migrated to new hardware, and may also experience intermittent connectivity for the duration of the maintenance window and all outages will be kept to an absolute minimum.

Customers with backup connections will fail over to these circuits at this time.

If you have any queries regarding this maintenance please do not hesitate to call the support team on 0161 822 2580 or e-mail ticket@metronet-uk.com.

Regards
Metronet Support

Updated at 2016-08-25 07:52:39

This maintenance is under way and we will advise when completed.

Regards
Metronet Support

Updated at 2016-08-25 08:31:33

Intrusive maintenance has now completed and all services are operational. Engineers on site are performing some clear up tasks and we will advise when they have left site. If any customers are experiencing an issue with their service, please contact Metronet (UK) support on 01618222580 option 1 or email ticket@metronet-uk.com.

Regards
Metronet Support