Connectivity issues in Sao Paulo - Issue resolved
Hello,
We are aware of connectivity issues in Sao Paulo caused by an access switch. Our technicians are working on fixing this as soon as possible. Updates will follow! We apologize for the inconveniences caused.
Regards
M247 Support
Hello,
We are experiencing hardware problems on the access switch where your servers are connected.
We are trying with the DataCenter technicians help to repair this switch.
We'll keep your updated.
Regards
M247 Support
Hello,
Our colleagues are still working with the datacenter technicians in order to restore your services.
We are actively looking into any possible fixes or workarounds.
Regards
M247 Support
Hello,
Unfortunately, some hardware problems were found on the access switch and it must be replaced.
We are working with our vendor to replace this equipment as soon as possible.
Regards
M247 Support
Hello,
Switch was replaced,all services are back online.
Regards
M247 Support